Smart Heating Controls FAQs (UPDATED)

If you are based in Snodland, Maidstone, Rochester, West Malling, Gravesend, Aylesford and are thinking about buying smart heating systems, Castle Heating Kent can help you. Find out more by calling the office on 01634 247525 or  07763 236640. You can also carry on reading the FAQs to get a quick answer. 

smart thermostats

Here are the answers to a few key questions, to help you have your smart heating control system up and running in no time.

What is smart heating?

Smart heating is a term used to describe a heating system that you can fully control wherever you are. It is connected to your heating just like a normal heating control system, however, the only difference is that you can access it from your phone. 

How does a smart thermostat work?

A smart thermostat involves 3 components that work alongside each other. The first component is fitted to your boiler which is wirelessly connected to the control unit. The final component is the app that you need to download to control the heating. 

How do I get a smart heating control system installed in my home? 

It is very important to get a Gas Safe registered engineer to come and install it for you. The reason for this is because Gas Safe registered engineers are fully trained and qualified to carry out the necessary wiring safely. Castle Heating Kent is Gas Safe registered and will be happy to install a new smart control in your home. Visit the smart control installation page to find out more. 

smart thermostat questions

Will it work with my existing boiler?

Yes! The majority of smart thermostats will work perfectly with your existing boiler. 

Do I always need to use an app to control my smart heating?

Smart thermostats give you the ability to give full control of your heating, whether that is from controlling from an app or changing the settings manually. So you do not always need to use an app if you do not want to.

Does a smart control system also control my hot water?

Yes, your smart control system can control your hot water, only if you have a hot water tank. 

Do smart thermostats work with underfloor heating?

Whether you have wet underfloor heating or electric underfloor heating, smart thermostats are fully compatible with both types of thermostats.

What happens if I lose my internet connection?

If your internet connection fails, you can still manually control the heating in your home, so you do not have to worry about accessing the settings for your heating.

How do I select the right thermostat for my home?

Choosing the correct thermostat that meets your requirements can be difficult and Castle Heating Kent offers services in Snodland, Maidstone, Rochester, West Malling, Gravesend, Aylesford and the surrounding areas. Castle Heating Kent is also on hand to offer you expert advice. For more information on how to choose the right thermostat, click here.

castle heating kent

Have any other questions?

Do you have any other questions that we have not answered above? Then get in touch with Castle Heating Kent today by calling  01634 247525 or  07763 236640 or send a quick message using the contact form