Heating Engineer FAQs
Your boiler is integral to keeping your home running smoothly, helping you stay warm and cosy through the colder winter months. But when things go wrong, we know boilers can seem confusing when you don't have the experience or knowledge to know what to do next. But don't worry! The team at Castle Heating Kent are here to answer your most pressing boiler questions.
Top 6 Questions We Get Asked as Heating Engineers
Here are the top six most commonly asked questions by our customers about their boilers and the advice we give in return:
1. My boiler won't turn on! Is it broken?
Don't panic! This could be a simple fix. Check if the thermostat is set correctly and the boiler is switched on at the mains. If you have a combi boiler, ensure there's water pressure. Still no luck? Call a heating engineer – they can diagnose the issue and get you back to warmth quickly.
2. My boiler is making strange noises. Should I be worried?
Some rumbling or ticking can be normal, but loud bangs, whistles, or grinding noises are cause for concern. These could indicate loose parts, failing components, or limescale buildup. Contact a heating engineer for a check-up to prevent further damage.
3. My boiler keeps losing pressure. What's happening?
This could be a sign of a leak, which needs immediate attention. Check for visible water around the boiler and pipes. If you suspect a leak, turn off the boiler and call a heating engineer right away.
4. My heating isn't getting hot enough. What could be wrong?
Several factors could be at play, like a faulty thermostat, blocked radiators, or low boiler pressure. A heating engineer can diagnose the issue and recommend solutions, which might include bleeding radiators, adjusting the thermostat, or servicing the boiler.
5. How often should I get my boiler serviced?
Annual servicing is crucial for maintaining efficiency, safety and preventing costly breakdowns. It also identifies potential issues early on, saving you money in the long run.
6. When should I replace my boiler?
If your boiler is over 10-15 years old, it's nearing the end of its lifespan. Consider replacing it proactively to avoid unexpected breakdowns and enjoy the benefits of newer, more efficient models.
Leave your boiler problems to an expert
Heating engineers like ourselves are experts in keeping your home warm and safe. Don't hesitate to reach out with any questions or concerns, whether you need some more advice about your boiler, or would like to book in a service or some repairs. We'll be happy to help!
You can get in touch with us at 0800 0016511 or by filling in our online contact form.
