Reviews

Highly rated by our customers

Excellent and professional

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January 23, 2024

My Smart Thermostat was fitted perfectly and in good time. Paul was professional and efficient..I was very pleased with the result..would recommend highly..Thank you Paul.

Castle Heating saved our Christmas

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December 14, 2022

We had been without heat since September 2022 and had no one could figure out why we couldn't get any heat in all but 2 of our radiators. Les asked a few questions, had a look and within minutes had established what the problem was. Les and his team are very knowledgeable and professional. We would highly recommend them.

Professional/Dependable /Rapid

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December 6, 2022

Les visited my home on the day I contacted and very quickly diagnosed the problems of a faulty installation by another firm including remedying a gas leak. Despite being very busy he got me into his schedule quickly and in an unbelievably swift process changed the boiler flue, rewired the system electrical junction box, reversed the boiler main flow pipes and replaced a broken zone valve. This was followed up with some post work after sales advice after which the system is running properly (a hot shower is a wonderful thing !!) Thanks Les

Good, personal service.

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October 25, 2022

Had our boiler replaced by Les 3 years ago - great installation and clear choice of products. Settled on the recommended Baxi boiler and very pleased with result. They converted our storage system into a combo boiler set up and we have had no issues at all. Regular annual servicing reminders and a thorough check up. Very knowledgeable and no pressure. Highly recommended.

boiler replacement

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October 13, 2022

all the work was completed on time and to my satisfaction and at a good price. They were always polite, courteous and professional and kept me informed as to what was happening at all times. I would highly recommend them. Went the extra mile on small repairs to radiators without extra cost

Super efficient & friendly service

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February 7, 2022

Had an issue with our boiler, Castle Heating came round the same day, identified and fixed the problem in just a few minutes! Super efficient, highly professional and good value - we would highly recommend! The next time we need anything doing, we will be calling them again, no hesitation at all as we were very impressed indeed!

Fantastic service

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December 4, 2021

Rang Les Friday morning to say that the boiler wasn’t working, he was busy on a job all day but said he would be round at 9 a.m. Saturday morning. The boiler needed a new board as the current one was burnt out. He rang his supplier to check if there was one in stock, there was, and collected it and fitted it in the same day. Very good value for money. Very neat and tidy work

Great Work & Fast

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October 29, 2021

My old 17 year boiler had packed-up over the weekend, no hot water or heating. I had had my boiler repaired so many times, i felt this was the time to replaced it once and for all. I phoned Castle Heating Kent, first thing on the Monday morning and asked them for a quote and by 10.30am i had a quote and was very happy with the price and Les the plumber, talked me though everything, i said yes go ahead. They told me me they would arrive appx 7.30-8am on the Wednesday morning and yes they were… read more there, on time, all readily to start. My new boiler was fitted on the Wednesday morning, the guys work really hard and everything was neat and tidy when they left. Les the plumber, phoned me that evening and asked was everything ok and was i happy. I had hot water and heating and a shinny new boiler and yes i was happy. I was very happy with Castle Heating Kent Ltd, as a woman on my own, i felt very confident and relax that they had dealt with my problem and replaced my boiler within 3 days and at a good place. I can highly recommend them and will use them again. Ten out of Ten read less

Repair of central heating, bathroom taps and shower head replacement

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October 26, 2021

I have used Les from castle heating. I would highly recommend this company. They sorted out my central heating. In addition they replaced bathroom taps which were leaking also replaced shower head. They are such efficient workers and nothing was too much trouble. In fact they will be coming back in a few months to re fit up stairs bathroom. Brilliant workers!

Excellent - couldn’t fault the work carried out.

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July 15, 2021

We can thoroughly recommend Castle Heating Kent. The work was carried out promptly and without any fuss. Would use them again.